SOCIAL MEDIA MANAGEMENT360 Solutions

Social Media Management

Social Media Crisis Management

We can now help you plan for, take measures to prevent, and overcome a social media crisis with minimum repercussions to your brand and online reputation, all while carefully integrating these efforts with our other services and/or the work of your existing crisis management team.

 

Social media crises are both unpredictable and overwhelming, though with the right mindset, monitoring, and crisis communication strategy they can be turned from negative and potentially brand-damaging situations into positive PR opportunities with multiple advantages for your brand and online reputation.

 

Our services include, but are not limited to:

 

Social media marketing overview

Social media crisis preventative strategies

Helping your team develop the right social media and crisis mindset

Developing a solid and targeted social media crisis plan

On-call social media crisis management

Custom workshops and seminars for executives and/or staff

Scenario development and preemptive planning

Social media monitor training

Social media crisis team training

Social media crisis policy development

Post social media crisis analysis to both strengthen your crisis communication strategy and empower your brandSocial media crisis team training

Social media crisis team training

We will evaluate your current staff in order to choose and set up your social media crisis team. Should your team consist of members within your existing staff, or should more experienced personnel be hired for important roles such as your social media monitoring? These are questions for which we will determine answers. We will then proceed to train your crisis team to understand their role within a social media crisis, what’s expected of them, and best practices for crisis response.

 

Social media crisis policy development

 

We will assist in developing your social media crisis policy, which should clearly address all possible scenarios of an online crisis and the role each member of your staff plays in responding to and overcoming such crises.

 

Post social media crisis analysis to both strengthen your social media crisis communication strategy and empower your brand

 

Once the crisis has been overcome, it’s important to analyze and document each aspect and event in order to improve your social media crisis strategy, internal communication methods, and empower your brand. We will analyze each point of the crisis, how it unfolded, where it unfolded, the dominant platform which clients took to voice their opinions, at which point your advocates came to your defense, and much more. Taking the time to document and analyze each event within the social media crisis will allow you to strengthen your brand against and prepare for future attacks and will aid in developing future social media marketing.

Social Media

All media is social. And we, the consumer, are all mediums. Percepture has worked with some of the world’s most visible brands to create award-winning and business-measurable social media campaigns, programs and listening rooms. We staff our social-specific teams with seasoned expertise across the entire social media spectrum to enhance our client’s visibility, conversation and product experience and find new ways to engage and activate online audiences.

From digital technology, production, engagement strategy, community management, content creation and syndication, digital defense and social listening, we understand your target audiences and know how, where and when to converse with them, on the platform and with “the language” that they hear and respond to best.

BRJN - Crisis Management Consulting - Since 1998 - Latam , Spain & US (34)

BRJN - Crisis Management Consulting - Since 1998 - Latam , Spain & US

Consultoria especializada en gestión de crisis , desde 1998 . Servicios disponibles en España , Latinoamerica y Estados Unidos 

Solución de problemas y necesidades empresarias 

FAR MORE THAN JUST A AFFORDABLE CONSULTING FIRM

Abengoa Crisis

Abengoa ha solicitado formalmente ante un juzgado de Sevilla el preconcurso de acreedores con el que dispondrá de un plazo de cuatro meses para negociar una solución. Abengoa solicita el preconcurso tras romper Gonvarri Corporación Financiera, filial del grupo Gestamp, el acuerdo para adquirir el 28% de su capital, con una inyección de 350 millones, al considerar no cumplidas las condiciones a las que estaba sujeto dicho acuerdo.

Crisis De Ohl

Cómo se evaporaron 1.000 millones de OHL en seis semanas

No ha tardado ni mes y medio en perder todo el colchón que logró en la ampliación de capital. OHL, la constructora española de la familia Villar Mir, ha regresado en bolsa a los niveles previos a su ampliación de capital de 1.000 millones de euros, azotada por la crisis de confianza y las investigaciones que rodean a su filial mexicana.

Leer Mas

BRJN is a management consulting firm and not a CPA firm, and does not provide attest services, audits, or other engagements in accordance with standards established by the AICPA or auditing standards promulgated by the Public Company Accounting Oversight Board (“PCAOB”). BRJN is not a law firm; it does not offer, and is not authorized to provide, legal advice or counseling in any jurisdiction.
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BRJN Solo tienen operaciones en España , Chile y los estados de Florida y New York

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